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Artificial intelligence (AI)

The Ultimate Guide to Chatbots in Hotel Industry

Introducing Textor, IC’s friendly chatbot! Salesforce is the CRM market leader and Salesforce Contact Genie enables multi-channel live chat supported by AI-driven assistants. Salesforce Contact Center enables workflow automation for many branches of the CRM…
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Artificial intelligence (AI)

Conversational UI: its not just chat bots and voice assistants a UX case study by AJ Burt UX Collective

An Introduction to Conversational Design And 3 Outstanding Examples We’ll explain how to make conversational services user-friendly and create smooth bot flows, starting from the simplest and gradually moving to the more complex. So, if…
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